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Intelenet opens new Global Delivery Centre in Jordan

India Global Business Staff

Business process services company Intelenet announced that it had set up a new global delivery centre in Jordan to service the local market. Intelenet has four centres in the Middle-East catering to clients across travel, logistics, telecom, financial services and public sectors with cost optimal BPS service offerings in English and Arabic. The new 200-seat centre will help the company expand its operations across all sectors and provide low-cost Arabic delivery location based on emerging client demands. Piety Gonsalves, Managing Director - Middle East, Intelenet Global Services said: "Jordan is a strategic low-cost nearshore delivery location for us and this centre underscores our intent to grow aggressively in this region leveraging local talent. We see significant opportunities to grow across sectors. With this strategic presence in Amman, our continuous endeavour is towards operational excellence and delivering customer satisfaction by providing digital transformation based new age innovations,” The setting up of Jordan centre will allow Intelenet to provide hybrid onshore and offshore delivery locations. The centre is in the process of expanding to a 500-seater facility and will be a pivotal centre, said the company, for driving growth in the GCC region. The company has over 70 global delivery centres across various geographies.

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